Jim Brown - Microsoft Certified System Engineer (MCSE)
Mr. Brown is an Information Technology (IT) professional with over 30 years of experience in IT, MCSE & CNA with widespread knowledge of problem solving and support and 25 years of software Quality Assurance, Software design and technical spec writing
Mr. Brown began his career in Information Technology (IT) in 1992 as a support representative for a software company of restaurant point of sale (POS) moving up to senior support specialist and then floor manager. He then transitioned into research and development in 1996 to 2006 where he did Quality Assurance (QA) and software design as a business analyst for hotel software, property management system (PMS). Mr. Brown graduated from Wichita State University in the fall of 1991 with a Bachelor of Liberal Arts and Science degree, Emphasis Administration of Justice / Psychology. In 1999 became Microsoft Certified System Engineer (MCSE) Certificate.
In 2006, Mr. Brown accepted a position with Schenker Logistics as a Business Analyst, who generates metrics for management and technical assistants with interface between warehouse management system (WMS) and Spirit (BAAN/SAP). IT support for the Wichita / Spirit account. Application support for 600 plus users of WMS and 3rd party applications OS, Office and Mail. Hardware support of PC’s, printers, network cabling hubs, routers and switches, proprietary hardware RF guns and Pick2Voice system (Avalanche).
In 2011, Schenker Logistics promoted Mr. Brown to the position of Senior Business Systems Analyst. QA all custom code and reports providing Ad-hoc data request (Oracle and MS SQL query). Achievements include automating daily metrics from hours to run in minutes, design and QA Digital Message Board, Real Time Dashboard and Visual Lineside Management $200K project to manage Spirit WIP on the production floor.
In 2013, Schenker Logistics promoted Mr. Brown to the position of Systems Integration Analyst, Principle. Mr. Brown has Final acceptance authority for proposed WMS/peripheral application enhancements. Has written many applications and utilities in Visual Studio VB.NET. Some of the applications include, Digital Message Board (DMB) This application displays metrics and informational content and News and Weather via RSS feeds. 6 real time dashboard: Receiving, XDock Process and Delivery, Putaway, OnHand BackOrder and Pick Detail by Route. These applications use Gauge Controls ReportExecutionService Web Service to automate SQL Server Reporting Services (SSRS). Some small utilities include Interface Monitor to Monitor EDI Interfaces between SAP and WMS. A Oracle Client Designed to have canned SQL Queries. Use the Paste IN Clause to have it build the query for you or you may write your own query. He is also instrumental in providing Ad-hoc Data Request SQL Query and IT Systems Support for Interfaces SAP to WMS, WMS to Dematic Multishuttle EMS.
To obtain a challenging position with an organization that will utilize my computer and customer service skills as well as my creativity to further develop my IT expertise. One that encourages growth and that will provide me with both challenging and rewarding career opportunities.
Analyst
Information Technology
Logistics
Database
Experience
Programming
Software Quality Assurance, Business and System Analyst
Extensive PC Software/Hardware, Server and Peripherals (Technical Support)
Hospitality, (Hotel and Restaurant) SCM, Warehousing
SQL Query, Microsoft SQL Server, Oracle, Btrieve, Pervasive SQL and Microsoft Access
Project Manager, Team Leader and Customer Support Representative
Batch/Scripting, Visual Studio VB.NET, Full Stack, Azure DevOps, HTML, Flash, Bootstrap ASP.NET, JS, CSS
Software
Networking
Wichita State University | Fall 1991
Bachelor of Liberal Arts and Sciences
Emphasis: Administration of Justice/Psychology
Cowley County Community College | Spring 1988
Associate of Applied Science
Minor: Administration of Justice
Microsoft Certified System Engineer (MCSE) | Fall 1999
Certified Novell Administrator (CNA) | Fall 1999
Systems Integration Analyst, Principle | 2013 – present
Senior Business Systems Analyst | 2011 – 2013
Business Analyst | 2006 – 2011
Senior Business System Analyst providing 3PL (3rd Party logistics). Generate Metrics for Management and custom reports automating and ad hoc SQL query request. QA all custom code and reports providing technical assistants with interface between warehouse management system (WMS) and Spirit (BAAN/SAP). IT support for the Wichita / Spirit account. Application support for 600 plus users of WMS and 3rd party applications OS, Office and Mail. Hardware support of PC’s, printers, network cabling, routers, switches and proprietary hardware RF guns and Pick2Voice system.
Software Design Business Analyst and Quality Assurance Technician | 2002 - 2006
Special Project Manager | 1999 - 2002
MIS/Quality Assurance Technician | 1996 – 1999
Senior Support Specialist / Floor Manager | 1992 - 1996
Gymnastics Instructor | 1984 - 2012
Homeowners Association Board | 2007 - Present
Wichita YMCA Board | 2007, 2008 and 2009
I would love to learn more about your company and the opportunity to share how I will be a great fit for your Corporation.